Terms & Conditions

Review the terms of service for using Dryft Rwanda's ride-hailing platform.

Summary

  • Riders agree to lawful use and app compliance.
  • Fares are auto-calculated based on distance/time.
  • Cancellations after driver dispatch may incur fees.
  • Dryft ensures safety but is not liable for third-party incidents.
  • Drivers must maintain ethical, compliant, and safe conduct.
  • User data is protected under Rwanda's data laws.

1User Agreement

By using Dryft Rwanda's ride-hailing platform, riders agree to use the service lawfully and in compliance with all applicable laws and regulations. Users must comply with the app's terms and guidelines at all times.

2Fare Calculation

Fares are automatically calculated based on distance and time. The pricing is transparent and displayed before you confirm your ride. All charges are final and non-negotiable.

3Cancellation Policy

Cancellations made after a driver has been dispatched may incur cancellation fees. We encourage users to cancel rides promptly if plans change to avoid unnecessary charges.

4Safety & Liability

While Dryft Rwanda ensures the highest safety standards for all rides, we are not liable for incidents caused by third parties or circumstances beyond our control. Users ride at their own discretion.

5Driver Conduct

All drivers must maintain ethical, compliant, and safe conduct at all times. Drivers are required to follow traffic laws, respect passengers, and provide professional service. Violations may result in immediate suspension or termination.

6Data Protection

User data is protected under Rwanda's data protection laws. We are committed to maintaining the privacy and security of all user information in accordance with applicable regulations.

Last updated: November 2024. For questions about these terms, please contact us.